Feeling ripped off
Sadly, Venice (and Italy in general) has a reputation for underhand antics such as increasing prices for tourists and charging outrageous prices for simple things like coffee and ice cream. We couldn’t avoid discussing this – though we wish it wasn’t true. My sister-in-law told us to add this section because every time they pop off on their own they get ripped off.
After moving to Venice we soon learnt that we need to swiftly mention that we live here within the first 10 minutes of entering a bar or restaurant in order to be given the best treatment; usually a good table, a chance to order specials that aren’t on the menu, the cover charge wavered, or sometimes even a discount off the bill. Otherwise, the waiters hear a man with a strong Roman dialect speaking English with a blonde woman and automatically thinks we’re tourists. Our kids’ Granny even makes the children order for her when they’re out together so that the waiter catches their Venetian accent. This may seem unfair but it’s just the Venetians’ way of looking out for each other, somehow trying to unite against the hoards of tourists who block our streets on the way to school or wake us up at night by dragging their noisy suitcases along the stone streets.
I sometimes point out to our guests that getting ripped off happens in many other cities too – a glass of wine in Leicester square isn’t likely to be more of a bargain than one in Saint Mark’s square, and taxi drivers all over the world are renowned for pushing their prices up (whether they’re driving a car or boat!)
So how to deal with this? There are three main ways that tourists feel like they are being cheated in Venice. One is by being charged inflated prices. The second is feeling ripped off by extra charges for table service and cover charges. The third is the more underhand tactic of sneakily adding things on your bill or changing the prices when you pay.
HIGH PRICES
There is not much that can be done about the first problem. If you eat or drink anything near the major sights the prices will be set higher. A cup of coffee sitting outside in Piazza San Marco, while listening to a live pianist will cost you an arm and a leg! You are paying for the experience rather than the coffee per se. If you are unsure, always ask to see the price list before you order (according to Italian law it must always be displayed). If you don’t want to pay high prices then stroll away from the main tourist areas and within less than 5 minutes you will find something more affordable.
EXTRA CHARGES (service, bread, & cover charges)
The second issue is a cultural thing rather than an attempt to rip you off. Table service in cafes and bars always costs more than standing at the bar and a cover charge (“coperta” or “pane”) is a standard in all Italian restaurants. My sister-in-law copes with this by just assuming that everything will cost about 10 euros more than you think; she finds that helps her to plan and just accept how much things will cost without letting the feeling of being cheated ruin the experience. I always point out that most food and drink is extremely cheap in Italy anyway compared to other European countries and no one adds a percentage service charge as is often done in UK restaurants for example.
FIDDLING THE BILL
The final problem of fiddling with the bill is completely unacceptable and we are hugely disappointed when our guests pop off on their own for a morning without us and return with tales of cheating waiters. Usually it’s a case of adding 50 cents here and there to the individual items or sneakily adding an extra coffee on the bill. It’s quite easy for cafes to do this because they don’t usually put menus out to order from. You can always ask for one. If you think they have added on something extra you should simply call them out on it, they usually retreat very swiftly and claim they made an error. Price lists must be visible in all bars, cafes, restaurants, and ice-cream shops by law; sometimes they are on the window or behind the bar. As a guide, below is a rough idea of how much things usually cost in Venice. However, we really encourage you to enjoy your time in Venice and don’t let the feeling of being ripped off ruin your experience!
Approximate range of prices at the bar (without table service)
To give you a general idea of how much you should be paying in a normal establishment without being ripped of, here’s a list of some of the more common items (obviously this is just a rough guide and prices will vary).
*Don’t forget you will pay more for table service, about 1 euro more per item
Espresso: About 1.10-1.50
Cappucino: Between 1.50-2.00
Sandwiches (tramezzini) per one triangle: 1.50-2.00
Small bottle of water: 1 euro (maximum 2)
Medium beer on tap: 2.50-3.50
Spritz: 3.00-4.00
Glass of wine: 3.00-3.50
Brioche/cornetto: 1.10-2.00
Cakes: from 1.50 onwards
Fruit juice: 2.50-3.50 (more for freshly squeezed)
Ice cream small cup: About 2.50-3.00 plus about 50-70 cents more per extra scoop, and extra for any toppings like cream or sprinkles